AppleCare BPR Senior Systems Quality Project Manager
Apple
Cupertino, California
senior
project manager
manager
apple
test
technical
management
people
team
lead
cross functional
automation
driving
March 10, 2023
Apple
Cupertino, California
Summary
Posted: Jan 18, 2023
Weekly Hours: 40
Role Number:200455398
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don t just craft products - they build the kind of wonder that s revolutionized entire industries. It s the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! The AppleCare Business Process Reengineering team has an immediate opening for a Senior Systems Quality Project Manager to manage and lead User Acceptance Testing (UAT) activities for complex Regional and Global AppleCare systems and software projects. You will be responsible for the planning, coordination, execution management, issue resolution, and progress reporting of testing activities across business and technical groups on BPR led projects. You will also play a key role in our ambitious testing transformation journey. Through your knowledge of industry standard methodologies for quality management, you will help to evolve the way we approach test planning and execution.
Key Qualifications
- 5-7 years experience leading testing/QA, with emphasis on planning and managing cross-functional testing
- Experience with test automation tools and frameworks
- Experience with different testing methodologies and driving a quality mindset
- Ability to develop technical expertise and understanding of system interdependencies, and their impacts on testing plans
- Ability to abstract technical details and effectively communicate to audiences at different levels
- Proficient at balancing multiple efforts at a time
- Excellent listening, communication, leadership and presentation skills
- Ability to develop and maintain relationships with internal partners
- Exemplify flexible thinking, curiosity, self-motivation, dedication to quality, focus on the details, and a positive perspective
- Strong organizational and documentation skills
- SAP functional experience, and experience migrating from SAP R/3 to SAP S/4 HANA
- Ability to travel up to 10% of the time
Description
Quality advocate who will partner with business and technical teams to build comprehensive test plans for cross-functional systems projects, with particular focus on UAT Inspire others to fight for excellence, even under competing priorities and pressures Participate in testing transformation activities by driving forward innovative approaches and methodologies Proactively look for risks (technological, organizational, political) and identify appropriate mitigation plans Seek expertise and involve the right experts for the best testing outcomes Drive schedule, planning meetings and activities for UAT preparation and execution Facilitate identification of test scenarios and ensure requirements traceability Foster healthy debate and seek to understand multiple perspectives Estimate resource requirements to complete testing, and ensure realistic plans are in place Ensure the test environments and required data are available to support testing Identify opportunities to leverage automation for test prep and execution Utilize analytical skills to investigate and drive resolution of issues found in UAT activities Report progress on UAT activities and issues to the project team and to management Effectively lead meetings ranging from 2 to 60+ participants, and communicate resulting actions Approach problems flexibly, and be willing to adapt and modify your approach, without compromising on the outcome.
Education & Experience
Bachelors degree or commensurate experience Quality Assurance certification (ISTQB, ASQ, etc) and/or PMI certification is highly desirable
Additional Requirements
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $125,000 and $188,000, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple s Employee Stock Purchase Plan. You ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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