Test Administrator - East Syracuse, NY
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
Pearson VUE offers a great environment to start or grow your career, we are now hiring for a part-time Test Administrator to join our team in East Syracuse, NY.
Starting pay is $17.20 per hour.
Responsibilities
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
Comply with all testing procedures and strictly adhere to company policies using careful judgment
Check in testing candidates, verify identification, and explain the exam process
Proctor / invigilate candidates while testing
Troubleshoot with internal departments to fix technical issues
Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
Schedule Requirements
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 9pm (the test center is occasionally though rarely open past 9pm.) Candidate must be open to flexible scheduling. Most shifts will be evenings and Saturdays.
This is strictly a part-time position and will remain as such, 4-12 hours per week, with an expectation to work more or less hours as needed.
Schedules are available at least 2 weeks in advance.
Qualifications
High school diploma or equivalent is required
Minimum of 1 year customer service experience is preferred
Experience proctoring or invigilating exams is highly preferred
Must be flexible in work hours and days
Confident computer skills and ability to navigate multiple computer programs and websites
Intermediate experience in app based Microsoft Word, Excel and Outlook
Must be able to sit for long periods of time and also escort candidates to and from testing room. Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation
Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
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