Technical Content Developer
Ground-breaking products deserve to be accompanied by world-class technical information. Dell Technologies customers expect nothing less. That s where our Technical Content Development team comes in. Working side-by-side with editors and illustrators, subject matter experts and stakeholders, the team creates clear, concise and easy-to-understand content for multiple channels. It takes an ability to research, analyze and synthesize complex subject matter. And it s all underpinned by an understanding of how our technologies work and how they benefit customers.
Join us as a Technical Content Developer on our Client Solutions Group Engineering team to do the best work of your career and make a profound social impact.
What you ll achieve
In your role as a Technical Content Developer your main responsibility is to collaborate with technical content illustrators, subject matter experts and stakeholders to create technical information for a Dell Technologies product lines.
You will:
- Assist with creating and revising technical information content such as installation, operation and maintenance instructions, technical advisories, release notes
- Publish content on multichannel platforms in form of PDF documents, web pages, blog articles, wikis, videos, and online help systems
- Get guidance and training from senior colleagues to apply standard technical writing and content development practices
- Participate in social media discussions related to technical content and information experience.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role:
Essential Requirements
- 0 to 2 years of experience with Content Development during an internship, student job or first job assignment
- Affinity with IT and technology trends
- Knowledge of standard formats such as DITA, XML, HTML; experience with content authoring, publishing, graphic design tools
- Ability to review information and draw accurate conclusions, refined writing skills
- Self-motivated, organized, driven, curious
Here s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 [Link available when viewing the job].
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy [Link available when viewing the job].