Concierge airport

Restaurant Associates

Position Title : title

Pay payGrade obj

Reports To :

Salary : $80,000 - $90,000

Other Forms of Compensation :

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to Work in 2021, !

Job Summary

Embark on a hospitality adventure as our Restaurant Concierge Manager, for the new premium lounge at JFK. In this role, you'll craft exceptional dining experiences and lead operations from the ground up.

If you're a hospitality expert with a flair for innovation and eager to make your mark in our exciting new venture, join us in creating exceptional dining experiences

This individual will guarantee the delivery of outstanding service to our clients with the end goal of building and sustaining long-term relationships and customer satisfaction.

Key Responsibilities :

• Provides continued high standard of service and communication to maintain client base


• Surveys existing accounts for new opportunities


• Manipulates data as needed for internal business reviews / meetings



• Manages internal resources to problem solve for issues that have happened in the field


• Serves as liaison between client and sector to ensure all relevant information is communicated


• Performs other duties as assigned

Qualifications :

• Bachelor’s Degree


• 3-5 years of experience


• Demonstrated ability to prepare, analyze and present complex business reviews to Clients


• Excellent interpersonal communication and negotiation skills coupled with a strong customer service orientation


• Demonstrated ability to use analytical and intuitive judgment and sound decision making


• Strong problem solving skills


• Strong computer software skills required, specifically in the areas of Microsoft Word and Microsoft Excel



Last updated : 2024-04-01