Hiring ASAP - Customer Service Representative. Job in Reno NBC4i Jobs

Are you looking for an opportunity with long-term potential? Do you have customer service skills and an interest in customer satisfaction? If the answer to these questions is yes, this position might be the right fit for you! We are actively partnering with one of Nevada's premier logistics companies for contract to hire Member Advocate Representatives! These positions are currently 100% on site in Reno, NV. If you are interested in hearing more about this job, or other job opportunities available in Reno, please feel free to contact me directly at or call me at .

Working with Aston Carter - you will have access to not only our openings, but the market knowledge & professional experience that comes with nearly a decade of serving Reno professionals & clients. Feel free to inquire regarding resume consultation, interview advice, or general career direction!

Customer Service Representative

Start Date: Every 3 weeks

Pay Rate: $16/hr Mon-Fri $17/hr for weekend hours & bilingual Spanish speakers

Contract Length: 3 month contract to hire

Worksite Location: Reno, NV 89521

Hours: Mon-Fri 6am-7pm Sat 7am-5pm

40 hours/week, 8 hours a day - must be flexible within this range

Company Information:

This company is a nationwide market leader in providing programs targeted to meet our clients' needs in niche markets. ADG manages these programs for many high profile companies utilizing our dealer network and unparalleled customer service. ADG is seeking Full Time Employees with a strong work ethic, drive to stay up to date on technologies, is customer service focused and wants to be part of a growing company.

Job Description:

Handle incoming calls promptly with tact and courtesy and professionalism at all times.

Engage in positive rapport with members.

Analyze requirements and resolve, answer, address and members' needs.

Resolve member complaints accurately and timely with proper procedures & guidelines.

Record information accurately in Call Center's database and/or shared systems as required.

Provide feedback to manager(s) with reference to trends, possible problem areas and suggestions to improve overall departmental/company goals.

Qualifications:

Necessary:

High School diploma or GED equivalent

Relevant work experience - can be call center or retail / hospitality if they are professional

Preferred:

1 year of previous experience in a similar customer role

Proficiency in Microsoft tools such as MS Word, MS Excel, MS PowerPoint, MS Outlook and other business systems

Ability to learn and adapt quickly

Ability to exercise good judgment and use own initiative to excel

Ability to follow directions/procedures

Experience with computers, mouse, Windows, Excel

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.