Site Reliability Engineering Manager

Daxko Birmingham, AL
reliability engineering engineering engineering manager manager engineering team manager production reliability engineering engineering manager manages assets compliance
March 16, 2023
Daxko
Birmingham, AL
FULL_TIME
The Site Reliability Engineering Manager manages all production assets for each product. This position’s responsibilities include: batching, upgrading, deploying new servers, organizing the teams workload, supporting engineering efforts, compliance, uptime, and performance monitoring. You’ll be responsible for prioritizing, organizing and leading your team on the execution of all work. The SRE Manager assesses operational capabilities and performance to ensure the on-time delivery of quality products and services to all customers, both internal and external. 

The Site Reliability Engineering Manager reports to the VP of Platform Engineering. 

Supervisory Responsibilities:

Sets and helps team understand performance targets and goals 

Evaluates and provides real-time feedback on performance 

Trains and/or ensures that team is properly trained for their specific roles 

Coordinates on-call rotation 

Coordinates training for staff 

Assists in resolving emergencies, such as a infrastructure or software outages

Manages headcount and makes staffing decisions related to new hires and terminations 

Your Responsibilities: 

Oversee progress in achieving operational/production goals and objectives, especially with respect to quality, cost, and customer service

Take the responsibility for uptime, data accuracy, and integrity

Interact with Engineering Leads to assure alignment between teams 

Maintain business continuity for all production assets 

Ensure proper planning and prioritization using agile practices. 

Ensure operations are in full compliance with all company and regulatory requirements

Be a technical escalation point for your team

Provide weekly reports on system availability, response, and capacity. 

Manage on-call rotation among team members

< 5% Travel Required 

Budget Responsibilities include ensuring fiscal responsibility for Hosting and Software licensing

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