Customer Service Specialist Work From Home
Ensemble Health Partners
Remote
customer service
customer service specialist
work from home
patients
customer service
representative
call center
remote
customer service specialist
calls
payments
research
accounts
June 18, 2023
Ensemble Health Partners
Marysville, Washington
[Call Center / Remote] - Anywhere in U.S.
/ Competitive pay / Comprehensive benefits - As a Customer Service Specialist you'll:
Handle incoming calls from patients; Answer patient questions regarding statements; Post guarantor payments; Set up payment plans within the company's policies; Research and resolve issues with accounts; Reach out to appropriate departments to resolve any requests made by patients; Connect patients with financial counseling department for charity screening; Communicate patient balances; Meet collection goals as set by department; Provide excellent customer service for all patients.
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Associated topics:
associate, coordinator, customer care representative, customer service representative, internship, representante de servicio al cliente, service, service specialist, technical support, telephone
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