FT Customer Support Agent Work From Home

[Customer Service / Remote] - Anywhere in U.S.
/ Competitive Pay - As a Customer Support Agent you'll:
Service customers via phone, chat, or email, using a handful of internal systems; Assist brokers and company administrators with a broad range of topics across the Ease platform; Educate users on best practices, troubleshooting steps, and ways to maximize their efficiency and effectiveness while using Ease; Document information about the case, resolution or feedback in order to help inform the strategic direction of the company.
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Associated topics:
agent, answer, associate, csr, customer care representative, product support, representante de servicio al cliente, system support, technical assistant, technical support