Customer service specialist
Ensemble Health Partners
Redmond, Washington
customer service
customer service specialist
patients
call center
remote
customer service
customer service specialist
calls
payments
research
accounts
financial
charity
June 17, 2023
Ensemble Health Partners
Redmond, Washington
FULL_TIME
- Call Center / Remote - Anywhere in U.S. / Competitive pay / Comprehensive benefits - As a Customer Service Specialist you'll : Handle incoming calls from patients;
- Answer patient questions regarding statements; Post guarantor payments; Set up payment plans within the company's policies;
- Research and resolve issues with accounts; Reach out to appropriate departments to resolve any requests made by patients;
- Connect patients with financial counseling department for charity screening; Communicate patient balances; Meet collection goals as set by department;
Last updated : 2023-06-17
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