Front Desk Supervisor/Customer Service - Hilton $16-$35/hr
Hilton
Livonia, Michigan
front desk
customer service
team
hospitality
front desk
leadership
operations
guest service
customer service
lobby
complaints
evaluating
demonstration
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March 27, 2024
Hilton
Livonia, Michigan
$16-35/HOUR
No experience requited, hiring immediately, appy now.Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the following: Oversees front desk operations
Provides guest service, guidance and leadership to ensure consistent customer service is provided
Assigns and instructs team members in details of work
Monitors lobby traffic to make staffing adjustments accordingly
Resolves customer complaints
Trains, supervises, schedules and assists in evaluating staff
What will I be doing? Oversees front desk operations
Provides guest service, guidance and leadership to ensure consistent customer service is provided
Assigns and instructs team members in details of work
Monitors lobby traffic to make staffing adjustments accordingly
Resolves customer complaints
Trains, supervises, schedules and assists in evaluating staff
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry
Today, Hilton remains a beacon of innovation, quality, and success
This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values
Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences
Integrity - We do the right thing, all the time
Leadership - We're leaders in our industry and in our communities
Teamwork - We're team players in everything we do
Ownership - We're the owners of our actions and decisions
Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels
For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed
Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day
And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Provides guest service, guidance and leadership to ensure consistent customer service is provided
Assigns and instructs team members in details of work
Monitors lobby traffic to make staffing adjustments accordingly
Resolves customer complaints
Trains, supervises, schedules and assists in evaluating staff
What will I be doing? Oversees front desk operations
Provides guest service, guidance and leadership to ensure consistent customer service is provided
Assigns and instructs team members in details of work
Monitors lobby traffic to make staffing adjustments accordingly
Resolves customer complaints
Trains, supervises, schedules and assists in evaluating staff
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry
Today, Hilton remains a beacon of innovation, quality, and success
This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values
Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences
Integrity - We do the right thing, all the time
Leadership - We're leaders in our industry and in our communities
Teamwork - We're team players in everything we do
Ownership - We're the owners of our actions and decisions
Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels
For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed
Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day
And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
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