Pharmacy Aide

Job Description: Pharmacy Aide

Qualifications

• A degree in Pharmacy from an accredited academic institution or a Pharmacy Aide degree program.
• State boards of pharmacy within the district enforce regulations governing the practice of pharmacy and issuance of Pharmacy Aide licenses.
• Skillfully performed prescription dispensing tasks, showcasing extensive knowledge of the state and federal controls over dispensing controlled substances.
• Equipped with immunization certification or willingness to achieve certification within 90 days from the date of hire.

Preferred Qualifications

• The job expectation requires a candidate with at least one year of experience working as a Pharmacy Aide in a retail setting, which involves fulfilling duties such as verifying and authenticating prescriptions, complying with legal and regulatory mandates, handling pharmacy operations workflow, operating pharmacy software and technical systems, and processing insurance procedures.

Benefits

The purpose of this communication is to increase pay equality and ensure equal employment opportunities. The hourly salary for this role starts at $52.00 and goes up to $74.80. Your actual wage within this range will be determined based on factors such as your location, skills, education, experience, and other pertinent considerations. This position will stay open until it has been filled

Responsibilities

• Patients can benefit from our empathetic pharmacy consultants who help them understand how to make the most out of their medications while becoming aware of any drug interactions that can be harmful.
• Delivering superior medical care options such as preventive and clinical healthcare programs, including vaccination, diagnostics, and patient outcomes services.
• Medication prescriptions are appropriately compounded, dispensed, reviewed, and validated in compliance with regulatory guidance, business policies, and protocols.
• Aids in keeping the pharmacy workflow functioning well while working in tandem with the pharmacy manager to discover ways for increasing pharmacy financials, stock management, and enriching patient satisfaction.

Requirements

• Demonstrates top-tier service by providing patients with a friendly greeting and catering to their product and service queries with expertise. Proactively resolves all issues and provides prompt and accurate answers to ensure that patients have an excellent experience.
• In order to provide customers with a joyful experience, the team is encouraged to learn and model customer service best practices. This includes developing positive habits like greeting customers politely, making eye contact, and displaying empathy and inclusivity, as well as service traits like identifying customer needs and championing proactive assistance until satisfaction.
• Anticipates the patient's needs and offers services proactively; connects with them efficiently. Endorses patient experience enhancement by advancing awareness of the healthcare services that pharmacy offers like patient consultation, medication management, clinical, wellness services such as immunizations, diagnostic testing, and patient outcomes services. This transition promotes a shift in the pharmacy from transactional to a more patient-centric and empathetic.
• Takes part in and helps with activities that demonstrate the distinct communities we cater to, upon the direction of the Store Manager, Healthcare Supervisor, District Manager, or Pharmacy Manager.

Skills

• Dispenses advice and resolves patient concerns on medication usage, possible adverse effects, intermingling aspects, contraindications, confidentiality of patient records, non-brand medications, cost-effective substitutes, over-the-counter products, and provides necessary medical intervention referrals, for the correct usage of medication, fulfilling health needs and satisfactory service delivery.
• The duties of a Pharmacy Aide include carrying out tasks such as compounding medications, reviewing drug therapy, validating prescriptions, and managing medication regimes for their patients.
• The assistant is responsible for accurately interpreting and dispensing prescribed medications whenever workload demands.
• Maintaining conformity with regulations, business policies, and requirements is critical for the operation of the pharmacy, which is overseen by the assistant. In collaboration with the pharmacy manager, the assistant establishes procedures that promote efficient drugstore workflows by delegating tasks, scheduling events, and acquiring input from team members. The assistant is responsible for both opening and closing the drugstore, as well as shift change tasks.
• The role of the Pharmacy Aide responsible for the Product Review/Retail Fill Process includes ensuring that prescriptions are filled while adhering to the guidelines set forth in the Good Faith Dispensing policy as well as the relevant state and federal laws pertaining to controlled substances.
• Maintains proficiency in information technology that is associated with pharmacy systems, including clinical documentation, billing, prescription fulfillment, inventory management, training, and point of sale registers, in order to aid both patients and pharmacy staff. Looks for unique and efficient ways to enhance productivity.
• Ensures the correct processing of insurance claims to resolve patient issues and limit payment rejections. Follows up with insurance providers and medical experts and engages in third-party investigation.
• Clarify any misunderstandings about prescribed medications, dosages, and allergy concerns by contacting medical providers and discussing specific prescriptions.
• Provides crucial healthcare services, such as diagnostic testing, vaccination programs and disease management.
• Aiding and fostering the pharmacy manager in comprehending performance indicators including pharmacy financial records, customer satisfaction levels, and execution of guidelines for safeguarding pharmacy assets and monitoring pharmacy inventory levels.
• Cultivates and maintains positive relationships with the local medical community, such as doctors, nurses, and other healthcare providers. Engages in various community outreach initiatives to drive pharmacy growth, improve health, and help people attain happier lives through better wellness.
• Conducts digital product reviews that align with the company's commitment to excellence and customer focus.

Incentive structures and reward systems can serve as motivators to improve employee performance and productivity

• The Pharmacy Manager relies on their assistant to help with staff recruitment and training. They work together to provide feedback and coaching to team members, monitor customer service, and encourage ongoing development.
• Encourages team members to work together effectively by setting clear expectations, monitoring their progress, and embracing a shared vision.

Ongoing skills training and personal development are necessary for success in any field

• Abides by the latest knowledge and requisite licensing/credentialing/certification as required by federal and state regulations to provide clinical services.
• Remains updated on the latest research, technology, and industry practices to ensure a high standard of performance.
• Attain necessary accreditations, educational points, and training classes, including learning modules, as stated in the Company's directives.
• Seeking to advance one's career can be accomplished by regularly assessing personal progress, embracing constructive feedback, and utilizing the guidance and support provided by pharmacy and store managers as mentors.

Communications

• Supporting the Pharmacy Manager and Store Manager requires keeping the pharmacy staff abreast of relevant corporate health and wellness services or strategy information.

We believe that recruiting and hiring individuals with disabilities and veterans is not only the right thing to do, but also makes good business sense.

About Walgreens and WBA

Walgreens' commitment to delivering high-quality products and services has earned it a reputation as a leader in the retail pharmacy and healthcare industries. Its Pharmacy Aides are highly trained professionals who go above and beyond to meet the needs of their patients. As a result, Walgreens has become a trusted and reliable source of healthcare services for millions of Americans.

Walgreens jobs near me provide excellent career growth opportunities, giving employees the chance to rise through the ranks quickly with adequate training and upskilling