Customer Service Specialist Work From Home

[Call Center / Remote] - Anywhere in U.S.
/ Competitive pay / Comprehensive benefits - As a Customer Service Specialist you'll:
Handle incoming calls from patients; Answer patient questions regarding statements; Post guarantor payments; Set up payment plans within the company's policies; Research and resolve issues with accounts; Reach out to appropriate departments to resolve any requests made by patients; Connect patients with financial counseling department for charity screening; Communicate patient balances; Meet collection goals as set by department; Provide excellent customer service for all patients.
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Associated topics:
customer care, customer service specialist, intern, internship, platform support, rep, service agent, technical support, telephone, tsr