Retail Coordinator

Retail Coordinator

Job Summary:

The Assistant Store Manager role at NAPA provides you with an opportunity to use your expertise in the automotive industry and outstanding customer service abilities to advance store expansion, improve customer satisfaction, and lead your team to victory.

Responsibilities:

• Elevate your store’s performance by implementing exceptional customer service practices that drive growth, increase sales, and boost profitability.
• Collaborate with team members to set goals and develop plans to achieve them.
• Co-operate with other members in your team to effectively implement initiatives aimed at enhancing the company's store network.
• Efficiently run store operations to drive sales and profitability while providing customers with excellent service.
• Strive, instruct, and collaborate with the team to deliver exceptional customer care and enhance business profitability.
• The proper protection of inventory, efficient asset management, and prompt resolution of operational and safety issues should be given top priority.
• NAPA drives success in marketing and operations by continually refining processes and procedures.
• Foster lasting customer relationships, address queries about sales and service, and guarantee a pleasant in-store and phone experience.

Qualifications:

• A high school diploma or an equivalent qualification is necessary for eligibility; technical or trade school education or a degree acquisition is desirable.
• Candidates sought with demonstrated familiarity of the automotive aftermarket or vested interest in the DIY sector, or eagerness to expand upon rudimentary automotive know-how.
• The fervor to satisfy customers' needs and establish enduring relationships.
• Thriving in a fast-paced and intricate work environment.
• An understanding of cataloging and/or inventory management systems is essential to maintain a well-organized system.
• There are specific cases where having the physical strength to lift 60 lbs is crucial.

Preferred Qualifications:

• Capability or Passion for the Diesel, Automotive, Marine, Heavy Machinery, Farming, or Dealership Sphere.
• Skilled in detailing and managing the overall performance of auto body technicians, from conducting quality control inspections to managing repair timelines for customers.
• With an ASE certification and NAPA Know How training under their belt, service professionals can stand out to potential employers. This combination of skills increases their marketability within the automotive industry.

Benefits of the Position:

• The company offers a benefits package that includes noteworthy health benefits and 401K contributions.
• A family-friendly culture can be discovered within the auspices of this steadfast Fortune 200 member organization.
• Access to diverse career opportunities, continuous progress, and mentorship from team members and superiors.

If you think that this role is suitable for you, we encourage you to submit your application through our straightforward and hassle-free process. The NAPA family is excited to have you

Next Steps:

Apply today if you are interested in this opportunity! If this job is not the right fit, see the many other exciting career options at jobs.genpt.com. Keep informed of future opportunities that match your qualifications and interests by joining our Talent Community.

About NAPA:

At NAPA, we uphold the practice of creating an all-inclusive workspace for all employees, encompassing individuals from diverse communities and lifestyles. Our policy states that recruiting, hiring, training, promoting, assigning, transferring, and terminating of staff members will be based on their merit, skill, experience, behavior, and other legitimate business factors, rather than their gender, race, religion, ethnicity, sexual orientation, age, veteran status, disability, or any other protected characteristic.