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Sustainable Produce Coordinator

Whole Foods Market West Haven, CT
coordinator team whole foods store customer service procedures items customer satisfaction retail health safety delicious meat
April 16, 2024
Whole Foods Market
West Haven, CT
FULL_TIME, PART_TIME

Job Description:

Experience an enriching career in the food industry with Whole Foods Market where you'll work in a professional environment, using premium quality ingredients and focusing on maintaining a balance between work and life. We are actively recruiting for several positions that enable you to choose from an array of schedules, depending on Full-Time and Part-Time roles that suit your expertise and accommodate your team requirements. Submit your application now to be considered for current openings at our establishment

Different departments compose our team, and you could be chosen for one of the roles suited to your skillset:

  • The bakery's counter service not only offers quick and easy access to their delicious baked treats but also provides customers with excellent service, making their experience a memorable one
  • Cashiers are often the last point of contact with customers before they leave the store, so it is important that they provide exemplary customer service to leave a lasting positive impression
  • Accepting Applications for Grocery Stocker (Frozen Foods, Dairy, Bulk Items) with Both Day and Overnight Shifts
  • Effortless Meat Prep: The Benefits of Counter Service & Oven-Ready Packages
  • The Prepared Foods department is staffed with experienced and knowledgeable employees who are committed to providing the best possible service to customers. This is reflected in the quality of the food and the level of customer satisfaction
  • Production work in the produce/floral department involves the cutting and preparation of fruits and vegetables for use in pre-packaged meals, salad bars, and other food items
  • By offering counter service and oven-ready prep, retailers are able to cater to the busy lifestyles of consumers who want healthy, delicious seafood options but may not have the time or expertise to prepare it themselves
  • A pub is a place where people can come together to socialize, have a drink, and enjoy good food. Many pubs have a cozy and inviting atmosphere that makes customers feel at home
  • Under the direction of Stocker, the Whole Body segment comprises a wide variety of products, such as vitamins, supplements, body care items, clothing and gifts

Meat and Seafood Departments in Immediate Need of Skilled Employees

All of the listed roles and departments may not be available at every location due to differences in demand

  • At Whole Foods, we believe in transparency, and our video series is designed to give you an unfiltered glimpse into the inner workings of our business:

Benefits:

  • Get excited about the proposal including great pay, diverse scheduling options, compensated temporary absences, reduced in-store prices, growth opportunities through lessons and more additional benefits

Customer service, restocking, and sanitation are the duties that team members of Whole Foods Market Retail are required to perform in their assigned department(s). Delivering polite, efficient, and friendly service is a core requirement to maintain a positive company image. All team members must obey store and team Standard Operating Procedures, and they should not hesitate to perform other team member job descriptions when necessary. Supporting national, regional, and store programs and initiatives, following health and safety regulations, and assisting Whole Foods to achieve its core values and goals should be prioritized.

Desired Work Experience:

  • Lack of retail experience will not disqualify you.

Responsibilities:

  • A significant qualification for this job is the capability to work a flexible schedule, which includes nights, weekends, and holidays, based on the requirements of the job.
  • Executes responsibilities for the initial, middle, and final stages of an assignment as directed.
  • Obeys the department's procedures for preparing, storing, rotating, and displaying products.
  • Preparing retail merchandise for sale involves a meticulous process, including packaging, weighing and pricing, to ensure accuracy and customer satisfaction.
  • We take strict measures in monitoring product quality and freshness, making sure they meet our rigorous standards. Proper rotation is also enforced to maximize efficiency.
  • Ensures that cases and shelves are well-stocked and sanitary at all times.
  • Follows the standard procedure to fill out the spoilage, temperature, and sweep logs and maintains their records.
  • Assists with executing intermittent stock assessments.
  • Timely presentation at the workstation, neatly groomed, dressed aptly, and ready to undertake tasks; performs all pre-arranged timing and actively attends to necessary coaching and sessions.
  • Shows remarkable customer service skills, fulfilling the needs of clients promptly and efficiently, while also demonstrating effective suggestive selling techniques; responds to phone calls and pages promptly and courteously.
  • Optimizes the chances of sales success by leveraging productive and accurate methods for conserving, organizing, rotating, arranging, and presenting goods.
  • Conforms to standard procedures regulating Weights and Measures, health and sanitation, and safe work practices to prevent work-related accidents.
  • Maintaining a clean and sanitised working and shopping environment is a top priority to ensure customer satisfaction and employee safety.
  • Certifies the correctness of signs and charges.
  • It is important to promptly report any safety hazards or violations to avoid potential accidents.
  • Reliably executes other obligations given by people in charge at the store, regional, or national level.

Technological literacy is becoming increasingly important as digital technologies continue to drive innovation

  • Demonstrating the aptitude to comprehend the basic concepts of all the products sold by the department.
  • The faculty to visually examine products for quality and freshness.
  • Taking the time to read product labels and learn about various products is a responsible and wise approach to shopping.
  • Excellent communication abilities and a strong inclination towards being a productive team player.
  • The faculty to share knowledge in a clear and respectful way with colleagues, clients, and suppliers.
  • Outperforming customer service expectations and standards is a key factor in building a loyal customer base and generating positive word-of-mouth marketing.
  • Successfully following instructions and procedures, along with excellent time management and organizational skills, is imperative for accomplishing goals.
  • Whole Foods Market's mission to provide natural, healthy food to consumers is something that drives its employees each and every day.
  • Possessing a robust work ethic and the proficiency to operate successfully in a rapidly changing work environment with a sense of urgency.
  • Grasping and Observing Whole Foods Market's Quality Principles.

Physical Requirements/Working Conditions:

  • One should be adept at lifting a minimum of 50 pounds for this role.
  • The major activity in an 8-hour workday is standing and walking for a period of 6-8 hours.
  • Hand Mastery: Singular Grasp, Exacting Movement, Pressing and Drawing.
  • The execution of work responsibilities involves utilizing various bodily movements, such as bending, twisting, squatting, and reaching.
  • Exposure to FDA-approved cleaning agents and detergents.
  • The consequences of exposure to temperature variations: sub-zero temperatures, temperatures ideal for refrigeration, and temperatures exceeding 90 degrees Fahrenheit.
  • Expertise to handle oneself in moist and/or freezing atmospheres.
  • Capability to use an assortment of tools and machines including six-wheel carts, electric pallet jacks, and knives to produce high-quality results.

Job duties and other responsibilities may vary based on business requirements, departmental or geographic location, and/or particular needs for the position.

If new employees complete their first 90 days of employment and continue to work in an eligible position, they may be entitled to a raise in their base pay.

In conclusion, Whole Foods Market is dedicated to providing a fair, inclusive, and supportive work environment for all. We are committed to creating a diverse and inclusive workforce and promoting the health, wellbeing, and professional development of our Team Members.


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